To ChatGPT or Not to ChatGPT…

The newest and coolest toy on the block, employers shouldn’t be fooled into thinking ChatGPT is an employee replacement. The truth is simpler. It is an efficiency-focused tool that can and will save you time and money, but only if you use it appropriately.

Let’s start from the beginning. By now you have heard of ChatGPT, but just what is it? A language model based on GPT (Generative Pre-trained Transformer) that can generate human-like responses, ChatGPT isn’t technically Conversational AI, but it can be used as one by simulating conversations in a way that is relevant and helpful to the user.

It does this by interpreting user input through the lens of a massive corpus of data, generating a response, and engaging in a conversation. Deep learning techniques enable ChatGPT to understand context and natural language.