Pepe Toriello and Marc Doucette of the Contract Heroes podcast interview Monica Zent on navigating the Legal Ops landscape, listen to the full podcast episode here.
About this episode: Monica Zent, founder of ZENT Law, pioneers the Alternative Legal Service Providers (ALSPs) landscape with a subscription-based model, reshaping legal services. Her journey unveils the early adoption by diverse sectors and the transformative strides in legal operations, offering insights into ALSPs’ evolution.
Delving into contract management complexities, Monica addresses challenges like stakeholder mismanagement and data underutilization, proposing methods to streamline contract cycles. Her expertise provides a roadmap to enhance contracting efficiency, highlighting the impact of legal ops and external expertise.
Emphasizing communication and cultural understanding, Monica advocates for introducing automation while addressing staff concerns about job security. This episode equips organizations with strategies for impactful change management, offering practical advice to overhaul legal ops effectively.